Integrations
Native where it’s live. A safe fallback everywhere else.
Each practice-software connector declares what it can do, and VetDesk checks that capability at runtime rather than assuming all systems behave alike.
ezyVetPractice software · cloudLive
Client and patient lookup, availability, booking, appointment notes.
RhapsodyPractice software · cloudLive
Client and patient lookup, availability, booking, appointment notes.
Covetrus PulsePractice software · cloudNot connected yet · Google Calendar today
Hospitals on Pulse use the Google Calendar fallback today.
Google CalendarFallback schedulingEvery hospital
A calendar your team owns. Bookings carry the transcript and the note; entry into your PIMS is queued for staff.
With ezyVet or Rhapsody connected, the Follow-Up Calls list shows every appointment your practice system has for the dates you choose.
Capabilities by system
| Capability | ezyVet | Rhapsody | Google Calendar |
|---|---|---|---|
| Identify client by phone | VetDesk record | ||
| Read real availability | |||
| Book / reschedule / cancel | |||
| Write the appointment note | In the event | ||
| Create a new client and patient | Queued for staff | ||
| Provenance shown on every record |
A tick means the connector supports it. Whether it is switched on for a given hospital depends on that hospital’s setup; the connector reports it per hospital, and the console shows what is enabled.