Live in Production · Taking Calls & Scheduling
Made for how a vet clinic's front desk really works
VetDesk answers every call, day or night, and finds out why someone is calling. Safety rules run first, so an emergency always reaches a person right away. Otherwise, VetDesk books the visit directly into the practice software your clinic already uses.
Front Desk View
VetDesk AI Triage Workstation
- Inbound CallsAnswered day and night
- AppointmentsBooked on the call
- Action ItemsFlagged for your team
- Front Desk TeamEveryone stays in sync
“Hi, it's Kate, the AI assistant at VetDesk, on a recorded line. How can I help your pet today?”
An illustration of the VetDesk workstation, not a screenshot of a live call or account.
Demo videos
Watch VetDesk answer the call
Two short videos: what the caller hears, and what your team would see. Both are staged walkthroughs with a computer-generated voice-over, not recordings of an actual call. They show a normal booking and an emergency handoff, so you can see both in action.
The caller's experience
A guided walkthrough with a synthesized voice-over. It shows VetDesk answering a normal call, booking the visit, and then handling a call that turns into an emergency and gets handed off to a person.
The hospital's view
A guided walkthrough with a synthesized voice-over of the hospital dashboard: the day's board, the task list, and how it clearly labels demo data so nothing looks like a real appointment.
Get started with VetDesk
Schedule a personalized demo for your hospital
See how VetDesk fits your specific PIMS setup, phone system, and clinical workflow. Tell us a little about your practice and we'll get in touch to schedule a demo and answer your questions.
Direct Emaildemo@vetdesk.aiThis form opens your email app. We only receive what you send us. You can also email us directly at demo@vetdesk.ai.
ROI calculator
Estimate your monthly hours and revenue saved
Estimate how much staff bandwidth VetDesk could free up for your clinic.
Product
Made for how a vet clinic's front desk really works
Everything below is what VetDesk is built to do. VetDesk is live in production, taking real calls and scheduling appointments for clinics daily.
24/7 call answering
VetDesk answers every call, day and night, including evenings, weekends, and busy moments when your front desk is already on another line.
Safe emergency handling
Urgent calls always reach a person on your team right away. When VetDesk isn't sure whether something is an emergency, it treats it as one.
Smooth handoff to your team
When a call needs a real person, VetDesk hands it off cleanly. The handoff only counts as done once someone on your team actually accepts it, not just when VetDesk tries.
Text confirmations
After booking, we can send a text confirmation, but only if the caller says yes first. It's always a message your hospital approved ahead of time, never one the AI wrote itself.
Hospital dashboard
A private dashboard just for your team: today's calls, what needs attention, and what VetDesk already took care of.
Caller ID and call history
Calls show the number that reached you, with a history your team can look back on, so you know who called even before you pick up.
FAQ
Questions clinics ask us
Plain answers, using only what's already on this page.
Yes, we are already in production, taking live calls and scheduling appointments.