Watch VetDesk answer the call
Two short videos: what the caller hears, and what your team would see. Between them they show a normal booking, an emergency handed to a person, and the board your front desk works from.
Both are staged walkthroughs of the real VetDesk screens, with synthetic hospitals, patients and data — not recordings of an actual call or a real hospital. Nothing plays until you press play.
For the pet owner on the phone
The caller's experience
What you are watching
A pet owner calls after hours, books a routine appointment, and gets a text confirmation. A second caller describes a dog that ate something toxic, and the call is handed to a person instead of being booked.
A guided walkthrough with a synthesized voice-over. It shows VetDesk answering a normal call, booking the visit, and then handling a call that turns into an emergency and gets handed off to a person.
For your front desk
The hospital's view
What you are watching
The same two calls from the front desk's side: the day's board picking up the new booking, the task the emergency handoff creates, and the labels that keep demo data from reading as a real appointment.
A guided walkthrough with a synthesized voice-over of the hospital dashboard: the day's board, the task list, and how it clearly labels demo data so nothing looks like a real appointment.
Want to hear it on your own number?
We will set VetDesk up on a line of your own so you can call it yourself, with your hours, your services and your booking rules.
Request a 30-day trial